The instructional designers of Victory Consulting can develop individual training programs or entire professional educational curriculums. We can train your trainers on these programs for internal delivery and/or we can design, develop and deliver entire programs for you. Our areas of training and development include, but are not exclusive to:

• Motivation and Performance
• Customer/Client Service
• Communication
• Negotiation
• Train the Trainer/Facilitation
• Presentation Skills
• Team Performance
• Supervisory Effectiveness
• Holding Difficult Conversations / Conflict Management
• Leadership for Emerging Leaders to Top Executives

Our proven four-step process we lead you through allows you to attract, develop and retain top talent. This includes:

1. Needs Analysis
   • Interviews / Focus Groups: Facilitate live meetings to better understand specific pain points and integral messages for the initiative to succeed
   • Determine how does this initiative ties into organizational values, mission and vision
2. Design and develop custom program(s)
   • Entwine the values and objectives of your culture with proven adult learning theory that creates interactive and behavior-based experiential learning.
   • Develop content and the appropriate materials (workbooks, job aids, program handouts, etc.) for in-class use and post-program reference.
   • Create facilitator's manuals so all of your internal trainers have a consistent playbook.
3. Measurement
   • Develop methodology, which demonstrates Return on Investment (ROI) for reaching desired results.
   • Integrate program tools into every day office/job site application.
4. Transition to End Users
   • Train your internal trainers to assure content is relevant and behavior based
   • Impart skills and provide feedback so internal instructors are engaging and interactive